Symptom:

When defining identification definitions, signature fields and placeholders (i.e. all settings that read and display the document content), not all letters are displayed.


For example, the document contains #UnterschriftSteuerpflichtiger#, but only #Unterschri Steuerpflich ger# is read and displayed when defining the above settings.


Cause:

The problem is the ligatures like ft or ti that follow each other in certain fonts.


Solution:

If the document is printed from Word via the signotec PDF Creator, there is the option Ligatures under Font > Advanced, which must be set to None. Then confirm with OK and print the document again.