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Knowledgebase
1.0 General
4
How can I sign PDF documents?
Which software is available free of charge?
Where can I buy signotec products?
Invalid plugin detected. Adobe Acrobat Reader will quit
1.1 Legal situation and security
6
The Adobe Reader displays a warning with the signature
log4j security information
Is the system legally secure?
When do I need a qualified electronic signature (QES)?
Must a surpreme court ruling be awaited?
View all 6
1.2 Licensing
1
How do I get or activate a license?
1.3 Installation
2
Which hardware and software is compatible with each other?
Which system environments are supported?
2.2 signoSign/2
4
Exchange the certificate of the signature device failed
The Adobe Reader plug-in "signotec Document Transfer" does not work
The signature certifiate has expired
The initialisation of the plug-ins failed
2.6 signoSign/mobile Android
1
Licensing the signoSign/mobile App for Android is not possible
5.0 Signature Pads General
7
How to check a signature pad?
How do I access the service menu?
How do I change the intensity of the backlight?
How to calibrate the signature pad?
What is the difference between HID-USB and WinUSB?
View all 7
5.2 Delta
2
The signotec Delta signature pad cannot be found within the network
Auto-detecting the Delta signature pad fails
5.6 Sigma / Sigma Lite
1
The pen input on the sigma Lite signature pad does not work
6.0 Pen Display General
1
The pen input on a Pen Display does not work