2.2 signoSign/2

The configuration cannot be saved with OK
Symptom: The OK button is deactivated in the configuration. Cause:  Either a signoSign/2 plug-in (e.g. Atruvia or Hardeck) has been installed but no...
Mon, 16 Sep, 2024 at 1:47 PM
Demonstration watermark in the signature field
Symptom: Demonstration is displayed in red in the signature field despite licensing. Cause:  signoSign/2 has been licensed but the tablet PC feature...
Tue, 17 Sep, 2024 at 9:23 AM
Signature pad is not used when starting signing process
Symptom: After starting the signing process, the signotec signature pad continues to display the background image or the slide show and the signature dialo...
Tue, 17 Sep, 2024 at 9:28 AM
Error message "The logging folder does not exist..."
Symptom: You will receive the following error message when starting signoSign/2. Cause:  The directory you have set for logging is not accessible be...
Tue, 8 Oct, 2024 at 11:52 AM
Exchange the certificate of the signature device failed
Issue: When you start the signature process, you receive the following error message. Reason: You have configured a certificate with a key length of...
Thu, 3 Mar, 2022 at 4:11 PM
The Adobe Reader plug-in "signotec Document Transfer" does not work
If the "signotec Document Transfer" plug-in does not work, this is probably due to the "Protect Mode" which is activated by default on m...
Mon, 21 Oct, 2024 at 11:48 AM
The signature certifiate has expired
Symptom: When capturing a new signature, an error message may appear informing about an expired signature certificate.   For older versions, this erro...
Fri, 2 Feb, 2024 at 11:05 AM
The initialisation of the plug-ins failed
Symptom: Opening signoSign/2 after an update installation results in error messages: Cause:  The updated version of signoSign/2 is inc...
Tue, 3 Aug, 2021 at 5:12 PM
Sign function is not active
Symptom: You want to sign a document but the Sign button is deactivated. Cause:  This can have different reasons: 1. The document that is open d...
Tue, 20 Feb, 2024 at 10:19 AM
Not all letters of the document content are displayed
Symptom: When defining identification definitions, signature fields and placeholders (i.e. all settings that read and display the document content), not al...
Mon, 29 Apr, 2024 at 10:27 AM