signotec Support

Issue: When you start the signature process, you receive the following error message. Reason: You have configured a certificate with a key length of...

If the "signotec Document Transfer" plug-in does not work, this is probably due to the "Protect Mode" which is activated by default on m...

Symptom: When capturing a new signature, an error message may appear informing about an expired signature certificate.   For older versions, this erro...

Symptom: Opening signoSign/2 after an update installation results in error messages: Cause:  The updated version of signoSign/2 is inc...

Symptom: You want to sign a document but the Sign button is deactivated. Cause:  This can have different reasons: 1. The document that is open d...

Symptom: When defining identification definitions, signature fields and placeholders (i.e. all settings that read and display the document content), not al...

Symptom: When defining identification definitions, signature fields and placeholders (i.e. all settings that read and display the document content), not al...