signotec Support

1.0 General 6

• How can I sign PDF documents?
• Which software is available free of charge?
• Where can I buy signotec products?
• Invalid plugin detected. Adobe Acrobat Reader will quit
• Is the DORA regulation applicable to signotec GmbH?

View all 6

1.1 Legal situation and security 6

• The Adobe Reader displays a warning with the signature
• log4j security information
• Is the system legally secure?
• When do I need a qualified electronic signature (QES)?
• Must a surpreme court ruling be awaited?

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1.2 Licensing 1

• How do I get or activate a license?

1.3 Installation 2

• Which hardware and software is compatible with each other?
• Which system environments are supported?

2.0 PDF Software General 0

2.1 signoSign 0

2.2 signoSign/2 11

• The configuration cannot be saved with OK
• Demonstration watermark in the signature field
• Signature pad is not used when starting signing process
• Error message "The logging folder does not exist..."
• Exchange the certificate of the signature device failed

View all 11

2.3 signotec Adobe PlugIn 0

2.4 signoSign/Universal 0

2.5 signoSign/WEB 0

2.6 signoSign/mobile Android 1

• Licensing the signoSign/mobile App for Android is not possible

2.7 signoSign/mobile iOS 0

3.0 Tools and drivers 0

3.1 signoPAD-Tools 0

3.2 Slideshow 0

3.3 Biometric and RSA Tools 0

3.4 signoFileGrabber 0

3.5 PDF Bridge 0

3.6 EPIC Hyperspace 0

4.0 SDK and API 0

4.1 signoPAD-API/Windows 0

4.2 signoPAD-API/Java 0

4.3 signoPAD-API/WEB 0

4.4 signoPAD-API/Linux 0

4.5 signoAPI/Windows 0

4.6 signoAPI/Java 0

4.7 signoAPI/iOS 0

4.8 signoAPI/Android 0

4.9 BiometricAPI/Windows 0

4.10 signoPOS-API/Windows 0

5.0 Signature Pads General 7

• How to check a signature pad?
• How do I access the service menu?
• How do I change the intensity of the backlight?
• How to calibrate the signature pad?
• What is the difference between HID-USB and WinUSB?

View all 7

5.1 Alpha 0

5.2 Delta 2

• The signotec Delta signature pad cannot be found within the network
• Auto-detecting the Delta signature pad fails

5.3 Gamma 0

5.4 Omega 0

5.5 Kappa 0

5.6 Sigma / Sigma Lite 1

• The pen input on the sigma Lite signature pad does not work

5.7 Zeta 0

6.0 Pen Display General 1

• The pen input on a Pen Display does not work

6.1 Delta Pen Display 0

6.2 Epsilon Pen Display 0