2.2 signoSign/2
Symptom: When sharing a document, the software displays the following error message: "Sending the document to the server or creating the “shari...
Thu, 27 Feb, 2025 at 11:23 AM
Symptom: The OK button is deactivated in the configuration. Cause: Either a signoSign/2 plug-in (e.g. Atruvia or Hardeck) has been installed but no...
Mon, 16 Sep, 2024 at 1:47 PM
Symptom: Demonstration is displayed in red in the signature field despite licensing. Cause: signoSign/2 has been licensed but the tablet PC feature...
Tue, 17 Sep, 2024 at 9:23 AM
Symptom: After starting the signing process, the signotec signature pad continues to display the background image or the slide show and the signature dialo...
Tue, 17 Sep, 2024 at 9:28 AM
Symptom: You will receive the following error message when starting signoSign/2. Cause: The directory you have set for logging is not accessible be...
Tue, 8 Oct, 2024 at 11:52 AM
Issue: When you start the signature process, you receive the following error message. Reason: You have configured a certificate with a key length of...
Thu, 3 Mar, 2022 at 4:11 PM
If the "signotec signoSign/2 Transfer" plug-in does not work, this is probably due to the "Protect Mode" which is activated by default o...
Fri, 26 Sep, 2025 at 7:47 AM
Symptom: When capturing a new signature, an error message may appear informing about an expired signature certificate. For older versions, this erro...
Fri, 2 Feb, 2024 at 11:05 AM
Symptom: Opening signoSign/2 after an update installation results in error messages: Cause: The updated version of signoSign/2 is inc...
Tue, 3 Aug, 2021 at 5:12 PM
Symptom: You want to sign a document but the Sign button is deactivated. Cause: This can have different reasons: 1. The document that is open d...
Tue, 20 Feb, 2024 at 10:19 AM